Form Template: error when sharing form on template gallery

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    naufalirfan12
    Asked on August 08, 2016 at 08:25 AM

    While i'm share my form as templates took forever to loading (my internet not slow, and other jotform's loading is fast)

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    Welvin
    Answered on August 08, 2016 at 08:30 AM

    I think that is because you've maxed your account limits. I have reactivated your account, can you try again? Please note that I haven't reset your limit. You've reached your File Storage and Form Views limit. 

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    naufalirfan12
    Answered on August 08, 2016 at 08:34 AM

    Still not work, i already have this issue and asked here

    and solved with this solution :

    Answered by liyam on July 10, 2016 at 09:00 AM

    Hello,

    Please edit your form via https://www.jotform.com as https://jotform.com domain is not listed in Google API. As a result, you're getting the error.

    If the problem persists, please let us know.

    Thanks.

     

    It worked, but now, if i entered jotform.com it always redirect to www.jotform.com

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    Welvin
    Answered on August 08, 2016 at 09:00 AM

    My apologies. I should have tried it before posting my first reply. Anyways, I was able to replicate the problem and found an error that is related to this. 

    I have just escalated this thread to our backend team for them to check further. If there are updates, you should know it through this thread.

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    naufalirfan12
    Answered on August 09, 2016 at 09:03 AM

    How long this will be solved?

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    Nik_C
    Answered on August 09, 2016 at 10:19 AM

    Unfortunately, we do not have estimated time for this fix, but we will inform you through this thread as soon as we have some updates.

    Thank you for your patience.