How can I get the conditional logic to back track?

  • jcrowe
    Asked on August 8, 2016 at 1:00 PM

    In my form....

    https://form.jotform.com/62078508232959

    I have a lot of conditions set-up.  I need the form to be forgiving.  In that, I need the person filling this out to be able to backtrack their answers with no errors. I've tried many different variations, but cannot get one of the conditions to work, as I think it should.

    Most of the conditions start at the question, "Please choose one of the following payroll deductions this year."

    On this question, if "Payroll Deduction Specific - Wants to give a specific amount:" is choosen, then the question "Hourly or Salary" pops up.  As long as they don't choose an answer here.  In other words, they can choose a different payroll deduction type.  However, if they choose either hourly or salary, then another question pops up.  When this happens and the person tries to go back to choose a different payroll deduction type, a question that should disappear will not.

    Jotform Thread 901069 Screenshot
  • Jan
    Replied on August 8, 2016 at 2:01 PM

    Please give me more time to look into the conditions. I will contact you as soon as I have a solution. Thank you for your patience.

  • Jan
    Replied on August 8, 2016 at 3:15 PM

    Thank you for patiently waiting.

    The issue is happening because the field "Is the employee hourly or salary?" is left selected to hourly or salary option. If that is the case, then it will always show the Hourly field.  Here's the solution:

    1. Add a "None" option in the "Is the employee hourly or salary?" field.

    How can I get the conditional logic to back track? Image 1 Screenshot 40

    2. Create an "Update/Calculate Field" condition that will select "None" as an answer when the "Payroll Deduction Specific - Wants to give a specific amount" is NOT selected.

    How can I get the conditional logic to back track? Image 2 Screenshot 51

    3. Here's the result:

    How can I get the conditional logic to back track? Image 3 Screenshot 62

    Here's the demo cloned form: https://form.jotform.com/62205288195964

    Hope that helps. Let us know if you need further assistance.

  • jcrowe
    Replied on August 9, 2016 at 9:09 AM

    This is absolutely brilliant!  Thanks!!

     

    ~Jason

  • Jan
    Replied on August 9, 2016 at 10:44 AM

    Glad to hear that you like the solution I provided. If you have any questions, let us know. Thank you.