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Form not available on mobile facebook?Asked by Baronabudget on August 08, 2016 at 01:37 PM
When I go to my business page on FB from my cell phone I cannot find the contact form that I have added on using JotForm... when I look from my computer, it is definitely there.
Why is it not on my mobile page? How do I fix that?
Please share the URL of your facebook page where you have embedded your form, so we can inspect further.
This is from my PC.
I have tried the static method.. I have ensured that my form is "mobile responsive." I can't seem to get it to work on my cell phone at all...
Unfortunately, the "Form tab" method does not work because the tabs are not setup to be mobile friendly by FB yet, here is a discussion about it: https://developers.facebook.com/bugs/435173473172584/
You could instead add your form through the Custom Iframe App method: https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-, since Static Iframe Tab App provides direct URL to your page tab that is viewable on mobile devices.
Let us know if you need more help.