Minha conta é premium e o meu formulario form builder plus + parou de funcionar. Porque?

  • Aline Menezes
    Asked on August 8, 2016 at 4:27 PM
    Minha conta é premium e o meu formulario form builder plus + parou de funcionar. Porque?
  • David JotForm Support
    Replied on August 8, 2016 at 4:29 PM

    I checked for an account associated with your email address and was unable to find any.  If you wouldn't mind letting us know your account username, the URL of one of your forms or a page one of your forms is embedded to, we will be happy to check your account to see what the problem may be.

  • Aline Menezes
    Replied on August 9, 2016 at 1:46 PM
    www.formatusplan.com.br
    *Aline Menezes*
    *(31) 3283-0964*
    2016-08-08 17:29 GMT-03:00 JotForm :
    ...
  • David JotForm Support
    Replied on August 9, 2016 at 3:29 PM

    I checked your site and could not find any JotForm forms.  The only forms I saw were created suing powr.io, not JotForm.  Do you happen to have a direct link to the page your form is embedded to?