What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I customize Thank you page?

    Asked by RobertKRice on August 08, 2016 at 06:56 PM

    Can "Thank you" be improved, either by you or by me ? At present, the message just sits there; it's not obvious how to close the message and resume. The behaviour I'd like is something like one of the following:

    When the user has submitted the form, the Thank you message is accompanied by 1 ,2 or 3 buttons, as follows

    1 button: (1) OK, and then the message redirects

    2 buttons: (1) Another form ? if selected TY closes and a new blank form is shown (2) No, thanks: if selected TY closes and if necessary redirects

    3 buttons: (1) Edit form ? (same effect as edit submission) (2) Another form ? (3) No, thanks

    Hope one of these is possible !

    many thanks


    Page URL:

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    JotForm Support

    Answered by Kiran on August 08, 2016 at 08:59 PM

    You may have links placed on the Thank you page by editing the message instead of buttons. Inserting buttons cannot be allowed since it requires some Javascript code to redirect the pages. Due to security reasons, all the Javascript code injected to the form will be stripped. 

    Please see the screencast below that can help you with adding the links to a new form and editing the submission.

    Hope this information helps!