Form is not updating on mobile devices.

  • Gastenlijst
    Asked on August 9, 2016 at 4:45 AM

    Hi!

    I'm currently working on a new form but my updates are not visible on mobile devices, only on my desktop computer.

    If I change a picture and save it and then see on my iphone or ipad, it still shows the old photo.

    Same with any other changes in the form.

    It should automatically update on my mobile devices as well right?

    Am I doing something wrong?

     

  • Chriistian Jotform Support
    Replied on August 9, 2016 at 5:42 AM

    I checked your form on my android device and it seems to display correctly. I also checked it on an iPhone emulator and the fields in the form appear similar to the one in desktop (except it is mobile responsive).

    Form is not updating on mobile devices Screenshot 20

    Are you still encountering this issue on your end? Please try clearing your form cache to refresh the form. I would also suggest waiting for a minute to check the updates on mobile.

    If the issue still persists, please let us know.
    Regards.