Form is not updating on mobile devices.

  • Profile Image
    Asked on August 09, 2016 at 04:45 AM


    I'm currently working on a new form but my updates are not visible on mobile devices, only on my desktop computer.

    If I change a picture and save it and then see on my iphone or ipad, it still shows the old photo.

    Same with any other changes in the form.

    It should automatically update on my mobile devices as well right?

    Am I doing something wrong?


  • Profile Image
    Answered on August 09, 2016 at 05:42 AM

    I checked your form on my android device and it seems to display correctly. I also checked it on an iPhone emulator and the fields in the form appear similar to the one in desktop (except it is mobile responsive).

    Are you still encountering this issue on your end? Please try clearing your form cache to refresh the form. I would also suggest waiting for a minute to check the updates on mobile.

    If the issue still persists, please let us know.