What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Incorrect title in the email notification

    Asked by ntxpga on August 09, 2016 at 11:55 AM
    New submission: 2016 BFK Scott Robbins and Bruce Smith
    JotForm noreply@jotform.com via amazonses.com 
    10:35 AM (17 minutes ago)
    to me
      2016 BFK Northwood
    Birdies for Kids Donation - Per Birdie Pledge $5.00
    If you would like to put a cap on your donation, please indicate the amount.  
    Name: Chris
    Address: Tyler
    City: Frisco
    State: TX
    Zip: 75033
    Phone Number (214) 2509092
    E-mail chris.tyler@coniferhealth.com
    Check here to receive a receipt upon completion of fundraiser for tax purposes. Send Receipt
  • Profile Image
    JotForm Support

    Answered by Jan on August 09, 2016 at 12:38 PM

    It is possible that the email form title did not update automatically. Please try the following steps:

    1. Click the "Emails" button in the top toolbar.

    2. Hover the Notification and then click the "Edit" button.

    3. In the Email Editor, you can edit the email title by placing your cursor and then deleting it.

    4. When you're done, please save the changes and verify if the issue is fix.

    Hope that helps. Thank you.