Getting callback error when submitting payment form to Worldpay

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    Asked on August 10, 2016 at 06:47 AM

    When customers are submitting a payment request to Worldpay we have recently been receiving error messages from them as below:


    Transaction ID: 4687303551

       Cart ID: Hilltop Booking 7072

       Installation ID: 1068892


       Error reported: Callback to NOT OK, recevied HTTP status: 301


       Server Reference: ukdc1-pz-pay04:callbackFailureEmail-225427:MerchReq-116-27


    Please can you advise.


    Kind regards,