- garyleosmithAsked on April 06, 2012 at 11:45 AM
The embedded code you provide seems to ignore the .html suffix on the page address. I've re-embedded the code multiple times, even tried another URL. Remade the form. Nothing works.Page URL:
- fxrAnswered on April 06, 2012 at 12:26 PM
It working fine here.
I filled out the form and it redirected me to http://trymailnet.com/thankyoumailnet.html
Can you please try clearing your browser cache or even doing a test on a different browser to see if the problem persists?
Everything seems to working well on the form here.
- garyleosmithAnswered on April 06, 2012 at 12:50 PM
We tried on 3 different machines and 3 different browsers. No luck. Your link in the answer email DOES go to the correct page, and we received your test email. ?????
- garyleosmithAnswered on April 06, 2012 at 01:12 PM
We just reexamined the conditions setting for the overall form. It was wrong, and apparently overriding the "submit" button setting, which was correct. It works now. Still wonder why it worked for you before it was corrected?
- JotForm SupportGoldoAnswered on April 06, 2012 at 01:34 PM
As fxr stated, it was working his end, I'm not sure why it's not on your end that time. However, I'm glad it's working perfectly now. If you happen to encounter same issue, please let us know so we can have a deep look to it. Thanks!