- SWCC-CEAsked on August 10, 2016 at 12:26 PMThe response by JotForm developer shows how to have teh sender get a pdf of their submitted information. My issue is with attaching documents for them to receive with their 'thank you' email.
There is an option to attach a separate pdf (not of their response) but additional information the person submitting the information may need to receive. I have attached pdfs, Word documents, and even jpeg images and everyone of them comes up not able to open when the recipient gets the email.
- victorAnswered on August 10, 2016 at 12:46 PM
Are you indicating that the attachments in the autoresponder are not being received properly in the emails?
I have added a file in the ATTACH A FILE in the autoresponder and was able to receive it in my email with no problems.
If you require additional assistance, please let us know.
- JotForm SupportjonathanAnswered on October 07, 2016 at 08:43 PM
We will resolve your issue separately here https://www.jotform.com/answers/954896