What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account seems to be dormant

    Asked by brucelet on August 10, 2016 at 01:33 PM

    Can you reactivate my account? I haven't used it in quite awhile and tried to create a new form and it says it is in Restore Mode.

    Thanks.

    restore mode not working form dormant status away for a while
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 10, 2016 at 01:46 PM

    I went ahead and activate your account, it should be working properly now.

    Feel free to ask us anything, we'll be happy to assist you. Cheers!