What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue with address questionaire

    Asked by dellcarvalho on August 10, 2016 at 02:21 PM

    Hello, I have had this issue in the past and we cannot recall how we fixed it before. But for some reason, when clients are filling out the address questionnaire, a pop up says something about "only serving PA" or somethings long those lines. We are a business located in WA State so I don't know why it does this? How do we fix it?



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    JotForm Support

    Answered by BDAVID on August 10, 2016 at 02:26 PM

    Simply go into the edit mode of your form, and remove the hover text, see this example:

    Open a new thread if you need anything else, we will be glad to assist you.