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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trouble when attempting to import data

    Asked by rsadler on August 10, 2016 at 03:53 PM

    When I go to import.jotform.io and click "allow" I then get this message:


    Something went wrong when fetching Forms, please try again

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    Answered by victor on August 10, 2016 at 04:52 PM

    Thank you for contacting us. To assist you better is it possible that you provide as a sample of the file you wish to import into your form. You may send it to our support@jotform.com email. Please provide this thread in the subject area so our team know what they are looking for.

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    Answered by rsadler on August 11, 2016 at 10:46 AM

    See attached list I’m attempting to import.
    I get stuck before this step as indicated in the screen capture below.

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    Answered by victor on August 11, 2016 at 11:51 AM

    Unfortunately, we are not able to view the screen shot you uploaded. Can you please use the upload image icon in the forum so we may better assist you.