trouble when attempting to import data

  • rsadler
    Asked on August 10, 2016 at 3:53 PM

    When I go to import.jotform.io and click "allow" I then get this message:

     

    Something went wrong when fetching Forms, please try again

  • victor
    Replied on August 10, 2016 at 4:52 PM

    Thank you for contacting us. To assist you better is it possible that you provide as a sample of the file you wish to import into your form. You may send it to our support@jotform.com email. Please provide this thread in the subject area so our team know what they are looking for.

  • rsadler
    Replied on August 11, 2016 at 10:46 AM

    See attached list I’m attempting to import.
    I get stuck before this step as indicated in the screen capture below.trouble when attempting to import data Image 1 Screenshot 20

  • victor
    Replied on August 11, 2016 at 11:51 AM

    Unfortunately, we are not able to view the screen shot you uploaded. Can you please use the upload image icon in the forum so we may better assist you.

    trouble when attempting to import data Image 1 Screenshot 20

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum