What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Question about template I used.

    Asked by moniquedesigns on August 10, 2016 at 07:44 PM

    I used this template when creating a form.  I edited the form to meet my needs, but I just received an email submission and the logo from the template is showing at the top(as you can see in the image below) even though I edited the form and placed my logo into it.  The form itself doesn't have the template's logo in it(image below), just the email has it.  How do I change it?

    -Monique

     

    Page URL:
    http://monique-designs.com/contact/

    Screenshot
    template used JotForm uploads height
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 11, 2016 at 01:23 AM

    Your form's email notification still had the original logo from the template, which is why you see that logo in your email notification. However, I checked your form's current email notification and it seems that you have successfully changed it to your own logo. The issue appears to be resolved.

    Here's how the current notification looks like:

    If you need further assistance, please let us know.
    Regards.