Question about template I used.

  • moniquedesigns
    Asked on August 10, 2016 at 7:44 PM

    I used this template when creating a form.  I edited the form to meet my needs, but I just received an email submission and the logo from the template is showing at the top(as you can see in the image below) even though I edited the form and placed my logo into it.  The form itself doesn't have the template's logo in it(image below), just the email has it.  How do I change it?

    -Monique

    Question about template I used Screenshot 30

     

    Question about template I used Screenshot 41

    Jotform Thread 903385 Screenshot
  • Chriistian Jotform Support
    Replied on August 11, 2016 at 1:23 AM

    Your form's email notification still had the original logo from the template, which is why you see that logo in your email notification. However, I checked your form's current email notification and it seems that you have successfully changed it to your own logo. The issue appears to be resolved.

    Question about template I used Screenshot 30

    Here's how the current notification looks like:

    Question about template I used Screenshot 41

    If you need further assistance, please let us know.
    Regards.