What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change my user name?

    Asked by milanimarcos75 on August 11, 2016 at 09:50 AM

    Tjank You.

    change username username account name change
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 11, 2016 at 11:09 AM

    Yes, it is possible to change your username. However, you cannot do it on your end. Only admin and support can change it for you. Please provide at least 3 possible usernames (start with your most preferred one) so we can try the other 2 in case your first choice is already taken by another user.

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    We'll wait for your response. Thank you.

  • Profile Image

    Answered by milanimarcos75 on August 16, 2016 at 06:45 AM
    Thankyou.

    Here are the 3 user names.

    AltairAlumni
    AltairConsultants
    Altair

    Best Regards,

    ZÓKORA COMUNICACIÓN S.L.
    Marcos Milani
    C/ Robledillo, 6 Ofic. 1
    28003 Madrid
    91 250 2725
    679 464 110

    marcos.milani@zokora.com
    www.zokora.com

    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: jueves, 11 de agosto de 2016 17:09
    Para: marcos.milani@zokora.com
    Asunto: Re: Can I change my user name?

    A new response has been received:
    Imagen quitada por el remitente. JOTFORM
    Answered by John_Benson
    Yes, it is possible to change your username. However, you cannot do it on your end. Only admin and support can change it for you. Please provide at least 3 possible usernames (start with your most preferred one) so we can try the other 2 in case your first choice is already taken by another user.
    Note: If you are using custom URL (how to create a custom URL of a form ) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.
    We'll wait for your response. Thank you.
    View this thread on browser » Unsubscribe Thread
    1470928174
    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 16, 2016 at 08:10 AM

    I have changed your username (milanimarcos75) to (AltairAlumni) as per your request.

    Feel free to get back to us anytime you have questions or in need of further assistance. Thank you.

  • Profile Image

    Answered by milanimarcos75 on August 20, 2016 at 05:45 AM
    Thank You very much, I’ve seen the change.

    I have just one more question.

    I’m using the ‘upload file’ field in the form, but it appears in Spanish by default and I cannot change it to English. How can I do that?? I want to change the lines ‘Seleccionar archivo’ and ‘ningún archivo seleccionado’ for the corresponding lines in English.


    Thanks again,


    ZÓKORA COMUNICACIÓN S.L.
    Marcos Milani
    C/ Robledillo, 6 Ofic. 1
    28003 Madrid
    91 250 2725
    679 464 110

    marcos.milani@zokora.com
    www.zokora.com

    De: JotForm [mailto:noreply@jotform.com]
    Enviado el: martes, 16 de agosto de 2016 14:10
    Para: marcos.milani@zokora.com
    Asunto: Re: Can I change my user name?

    A new response has been received:
    Imagen quitada por el remitente. JOTFORM
    Answered by John_Benson
    I have changed your username (milanimarcos75) to (AltairAlumni) as per your request.
    Feel free to get back to us anytime you have questions or in need of further assistance. Thank you.
    View this thread on browser » Unsubscribe Thread
    1471349414
    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 20, 2016 at 08:42 AM

    I created a new thread for you because this is a different issue. Here's the URL: https://www.jotform.com/answers/911423

    Kindly wait for my answer on that thread. Thank you.