What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I keep deleting forms so I will be able to create new ones and I'm still unable to create new forms.

    Asked by standrewpresbytery on August 11, 2016 at 11:20 AM

    I keep getting a pop up window telling me I've used up all of my forms and I need to either upgrade or delete existing forms. 

    I've deleted dozens of forms and it's still giving me the same message.


  • Profile Image
    JotForm Support

    Answered by david on August 11, 2016 at 12:36 PM

    For Premium accounts, we now allow up to 25 forms.  Your account currently has 33.  To create new forms would require removing enough forms to be under the 25 limit: