What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I make check boxes show up on my form?

    Asked by wendyrising on August 12, 2016 at 03:51 AM

    I would like my checked boxes to show up on my form even if the submitter did not check them.  How do I do this?

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 12, 2016 at 05:34 AM

    I think the feature you want contradicts how checkboxes work. Generally, only those options on checkboxes and radio buttons that are selected are the ones sent to email.

    If I have understood your question correctly, you want all the options selected or not to be available on email? If yes, I suggest to manually add the checkbox options below the checkbox field tag in your email notification and label them e.g. default options and selected options.

    Here's how:

    Click Emails > Edit Notification > then add the checkbox options manually

    --

    If you only want the checkbox label to appear on email even if they are not selected, follow these steps. You can do it in the old preferences wizard.

    1. While working on your form, append &old in the address URL and reload the page

    2. Go to Preferences > Advanced Settings > Set Disabled on Hide Empty Fields on Emails

    3. If you want to go back to the New Wizard again, just replace &old with &test parameter.

    Hope this helps!