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I checked for an account associated with your email address and was unable to find any. If you wouldn't mind logging in to your account and requesting a refund from there, we will be happy to take care of it if it is within the first 30 days.
This is from an old old post. Please ignore. I do not know why I reviewed this email. Do NOT cancel our account.
I already did! The email listed is firstname.lastname@example.org
I did this weeks ago, and got no response. If it is past the 30 days it will not be our fault.
@Leslie Another user made a request in your thread which is why I moved it to this one. Their request will not affect your account.
@Elena It looks like we requested a confirmation in your other thread:
Since it was a private request, it may not be available unless you log in to your account.
In any case, I have cancelled and refunded your subscription. If there is anything else we can assist you with, let us know and we will be happy to help.