- Jeff GrossmanAsked on August 14, 2016 at 04:45 PM
I have just tried twice to submit a form and the browser times out. (Clearly, my internet is working because here I am asking about it!)
Any guidance would be appreciated.
- JotForm SupportBDAVIDAnswered on August 14, 2016 at 05:02 PM
I just tested your form, and it submitted just fine(even with the uploaded files):
Have you tried in another browser, or device?
- Jeff GrossmanAnswered on August 14, 2016 at 05:26 PM
I tried FireFox on two different Win7 computers.
- JotForm SupportBDAVIDAnswered on August 14, 2016 at 05:31 PM
Please try clearing your browser cache.
- Jeff GrossmanAnswered on August 14, 2016 at 05:43 PM
I just tried it in IE and it worked. Hooray.
If I ever pass this way again, I'll wade into FireFox menu options more deeply.
Thank you for responding so promptly!
- JotForm SupportjonathanAnswered on August 14, 2016 at 07:13 PM
Thank you for updating us on the status. We're glad to know all is working now.
Contact us anytime for any assistance you need on JotForm.