- JotForm SupportChriistianAnswered on August 15, 2016 at 06:12 AM
I tried to download the submission with Unique ID PUM3171 as PDF on my end, and it does seem like it is taking a long time. After waiting for several minutes, the PDF is still not generated. There seems to be a lot of images on the submission which is why it is taking so long.
I will have to escalate this issue to our backend team for further investigation. We will let you know on this thread once we have an update. Regards.