visible html line break in text area fields in email notifications

  • Profile Image
    Asked on November 16, 2010 at 01:58 PM

    If someone hits Enter to start a new line in a text area, it creates a visible html line break in that field in the email notification they receive. For example:

    Video By: Test Producer<br />
    Another Test Producer

    Is there a way to avoid that? (I use Text emails and would like to keep doing so.) Thanks!

  • Profile Image
    Answered on November 18, 2010 at 11:35 AM

    No, I don't think there is a simple solution for the br tags on the text emails. I added this to our bug list. Thanks.

  • Profile Image
    Answered on January 11, 2012 at 08:13 AM

    I would like to be able to have those line breaks showing so that I can copy text paragraphs from the notification straight into a web page without having to add them to the HTML.

    Can you tell me how to get them? They don't appear in Outlook Express notifications.


  • Profile Image
    Answered on January 11, 2012 at 10:23 AM

    Hi Tony,

    I believe this was viewed as a bug and has since been fixed.

  • Profile Image
    Answered on January 12, 2012 at 06:25 AM

    Hi fxr,

    Yes, I understand, but I think a new kind of text area box would be useful for many users, "Text area with HTML". This would enable users to paste text from the results straight into web pages. My local council has a comment and planning objection form but all line breaks are lost and the entire text becomes one continuous paragraph.

    This is a suggestion for Jotform (which is already excellent).

    BTW, can you tell me the maximum amount of text allowed in a text area field?




  • Profile Image
    Answered on January 12, 2012 at 07:08 AM


    Please start a new thread for your suggestion so that we'll be able to attach a feature request ticket to it.

    As for your other question, there is no limit to the amount of text allowed, unless you set a limit it by clicking the Entry Limit button: