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    How can I merge my uploaded file link into an Infusionsoft email?

    Asked by Zachbeck123 on August 15, 2016 at 07:14 PM

    I have integrated Infusionsoft with my form and would like the uploaded file link to be sent to a customer in an Infusionsoft email.  I mapped the file upload field to a custom field and have hyperlinked the download now call to action in my email with the merge field, but the link extension gets cut off.  I have tried a text area custom field but it is still cutting off the end of the file extension.

     

    Any suggestions?

    Page URL:
    https://form.jotform.com/62235871681157

    infusionsoft email file link how
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    JotForm Support

    Answered by Chriistian on August 15, 2016 at 10:47 PM

    It seems that the issue is regarding the mail merge of the hyperlink. Since this issue occurs on Infusionsoft's side, I believe they will be able to help you better with setting up a link to your infusionsoft email correctly. You can check out their support forum here: http://community.infusionsoft.com/ 

    Here's a thread that I found on adding unique URLs: http://community.infusionsoft.com/showthread.php/20280-Email-Broadcast-with-Unique-Attachments?highlight=merge+hyperlink 

    You can also check out this guide on adding links to emails: Add Links To Emails
    Regards.