What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my new forms are disabled?

    Asked by mrdrennan on August 16, 2016 at 10:11 AM

    When I create and save a new form and try to preview, I am met with an error that says the form is disabled. 

    new forms new form preview create and
  • Profile Image
    JotForm Support

    Answered by Kevin_G on August 16, 2016 at 11:27 AM

    I have checked your account and I can see there are two forms that have been flagged as phishing forms. 

    Your forms have been cataloged as phishing because you're asking for password fields, this is not allowed at JotForm, this is stated on our terms, please take a look here: http://www.jotform.com/terms/ 

    Here are the forms as well as the guilty fields: 

    CFE16 - 62283880832158

    2016 Players - 62283593555161

    I had to remove those fields from your forms in order to re-activate your account, please avoid ask for this info, otherwise your account will be suspended again. 

    Please let us know if you have any question, we will be glad to help you.