What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we change administrators on our account?

    Asked by RescueBank on April 09, 2012 at 02:02 PM
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    Answered by fxr on April 09, 2012 at 02:14 PM

    I am not quite sure what you mean, but you can change the accounts associated email address in Account Settings at the bottom of http://www.jotform.com/myforms/

    Your new account adminsitrator could then just issue a password reset to this new address. 

    Does that answer your question OK?

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    Answered by RescueBank on April 09, 2012 at 02:25 PM

    We've done that... thank you!  If we previously had users using the account that have resigned, is there only one user name and password that can be linked to each account?

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    Answered by gori-mathew on April 09, 2012 at 03:27 PM

    Yes, we only have one username and password linked to each account. But if interested in multiple accounts, You can checkout JotForm Licensing Solutions which you maybe interested in, for further information on this please visit the following page:

    http://www.interlogy.com/products/jotform/

    Hope this information will be helpful to you, feel free to request for any assistance.