What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to open my form

    Asked by CharadaMidranda on August 17, 2016 at 06:01 AM

    NÃO CONSIGO VISUALIZA MEU FORMULÁRIO 

    APARECE ESTA MENSAGEM   FORM NOR FOUND  THIS  FORM IS DISABLED 

    form is disabled disabled not working unable to login suspended
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 17, 2016 at 09:18 AM

    Your account is autosuspended because of our phishing detector tool. However, I have checked your form and there's no suspicious fields that against our Term of Use. So, I went ahead and activate your account to active status. Your account should be working properly now.

    Please take note avoid asking for personal information like username, password, or credit card credentials. 

    Hope that helps. Let us know if you need anything, we'll be glad to help you. Thank you!