What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what does 500 total submission storage mean?

    Asked by Jen  on August 17, 2016 at 08:18 AM

    Hi -- our nonprofit is looking at using jotform for one of our volunteer programs, so that volunteers can register online to volunteer with us. My question is related to "total submission storage." I"m not sure what it means. Does that mean that after 500 people have filled out a registration form and submitted it, no matter in what time period, then we could no longer accept registrations unless we upgrade? Thanks

    500 mean total submission submission storage
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    JotForm Developer

    Answered by Denis on August 17, 2016 at 08:31 AM

    Hello Jen,

    Submission storage is the total number of submissions across all the forms in your account. That means if you have more than 500 submissions in your account, the oldest submission will be deleted when you receive a new submission. So if you pass the limit you can accept registrations but older ones will be deleted. 

    If you have any questions or you need any further assistance, please feel free to contact us anytime.