What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleted background appeared when the form width is changed

    Asked by commercialkings on August 17, 2016 at 10:41 AM

    I went to preferences, and changed to width of my form to 1000, and the background that I deleted magically reappeared, and the form.



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    JotForm Support

    Answered by Kiran on August 17, 2016 at 01:01 PM

    I have checked your JotForm now and see that there is no background at the moment. However, when I clone the form to my account and checked the form in the Form Designer, I notice that the background is still present. If you want you may remove it from the Background section of the Form Designer.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.