Deleted background appeared when the form width is changed

  • Profile Image
    Asked on August 17, 2016 at 10:41 AM

    I went to preferences, and changed to width of my form to 1000, and the background that I deleted magically reappeared, and the form.


  • Profile Image
    Answered on August 17, 2016 at 01:01 PM

    I have checked your JotForm now and see that there is no background at the moment. However, when I clone the form to my account and checked the form in the Form Designer, I notice that the background is still present. If you want you may remove it from the Background section of the Form Designer.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.