What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I display my forms on my new website?

    Asked by realestatecoach on August 17, 2016 at 03:22 PM

    Hello,

     

    The new website suggested iframe would work which is what I thought had already been using on all my forms currently.  However, as I copied over from the "HTML" fields and into the new "HTML fields... it doesn't quite work

    I have included a link to view.

    What steps do I need to take to make the transition here?   I would be doing the same on about 8-10 other forms I have currently set up

    Thank you

    Page URL:
    http://brettbolzenthal0.sites.remaxagents.com/real-estate-insider-secr<br/>ets/

    Screenshot
    importing a My Forms hello same all
  • Profile Image
    JotForm Support

    Answered by Kiran on August 17, 2016 at 06:25 PM

    I understand that you want to embed your JotForms on your new website. If so, you may get the iframe embed code for your JotForms by following the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    You can replace the existing code with the embed script provided in the Publish wizard.

    Hope this information helps! 

  • Profile Image

    Answered by realestatecoach on September 08, 2016 at 05:27 PM

    Is this option without Javascript?  As the new website does not like javascript in the forms

  • Profile Image

    Answered by realestatecoach on September 08, 2016 at 05:35 PM

    Here is the page now... with the embedded iframe... and the code still appears after refreshing

     

    http://brettbolzenthal0.sites.remaxagents.com/real-estate-insider-secrets/

  • Profile Image
    JotForm Support

    Answered by Kiran on September 08, 2016 at 07:14 PM

    I have checked your web page and see that the form is now not displaying any script. I have also tried submitting the form and the submission went fine.


    Were you able to fix the issue? If you still experience any issue with the form, please let us know. We will be happy to assist. 

  • Profile Image

    Answered by realestatecoach on September 09, 2016 at 12:59 PM

    Thanks it does look like things are working better.  Having said that an working on a different form...

    Should the form have a bar to the right to move up and down on the screen? Also, not that it matters much to me... but the clouds in the background of this form have since disappeared.  

     

    Check this out:

    http://brettbolzenthal0.sites.remaxagents.com/guaranteed-home-sale/

  • Profile Image

    Answered by realestatecoach on September 09, 2016 at 01:09 PM

    Here is another page in which the form border seems to be missing:

    http://brettbolzenthal0.sites.remaxagents.com/sell-fast-and-for-top-dollar/

  • Profile Image

    Answered by realestatecoach on September 09, 2016 at 01:19 PM

    This is what it the new forms are looking like before I highlight and delete when the html field is closed:

    https://www.sites.remaxagents.com/admin/#admin/websites/b74ebef7-508f-4665-a26c-2b430adeffb6/create/page

     

    This is what the forms should look like:

    http://www.brettbolzenthal.com/?p=text&id=14434&ptid=12074532

     

     

    If this repeats sorry.. I tried to edit previous posts, but upon refresh they did not show any changes

     

  • Profile Image
    JotForm Support

    Answered by Kiran on September 09, 2016 at 03:14 PM

    The issue with the vertical scroll bar can be resolved by increasing the iframe height to 810px. If you are embedding the form using the iframe embed code, please try changing the height to 810px in the code.

    If you are using the direct URL and embedding using a frame provided in your web site builder, please try increasing the height of the frame.

    Hope this information helps! The other issues are moved to separate threads of their own and shall be addressed there shortly.

    Border missing issue will be addressed at https://www.jotform.com/answers/928456

    The highlight issue will be addressed at https://www.jotform.com/answers/928469

    Thank you! 

  • Profile Image
    JotForm Support

    Answered by Kiran on September 09, 2016 at 03:23 PM

    I am checking on the clouds background issue on the form http://brettbolzenthal0.sites.remaxagents.com/guaranteed-home-sale/, The issue seems to be appearing even the form is viewed using the direct link. I'll get back to you once I find any useful information for this issue. 

    Thank you for your patience. 

  • Profile Image
    JotForm Support

    Answered by Kiran on September 11, 2016 at 02:53 PM

    Thank you for being patient. The clouds image is not being displayed since it is loaded using http while the form is loading using https. I have fixed the issue on your form by upload the image to your account and changing the image URL to https from your account.

    Please check the form embedded on your web page. It should be now displaying the clouds background on the form. 

    Thank you!