What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my form disabled

    Asked by Ddbyjenna on August 17, 2016 at 10:35 PM
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 18, 2016 at 02:16 AM

    I have now re-activated your account.

    One of your form (payment) is suspected to be used for phishing. I have removed the suspension after finding no violations in your form.

    Just please keep in mind that asking credit card fields or sensitive login information using regular text box fields is not allowed with JotForm. This violates our terms.

    Thank you!