What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downloading data from "Incompleted payments"

    Asked by bakingfresh on August 18, 2016 at 05:57 AM



    I want to download the data from my "Incompleted payments". I was to receive all the email addresses  on my "Incompleted payments" so I can email these potential customers and hopefully get them to buy.


    Can I do this?




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    JotForm Support

    Answered by beril on August 18, 2016 at 09:31 AM


    You can manually complete the Incomplete submission payments from the Incomplete Inbox, and they will go to the completed box. Once on the completed submissions , you can now download the previously incomplete submissions. When you complete your submission it will not have any payment transaction. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.