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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Condition vanished

    Asked by paramountsecurity on November 17, 2010 at 03:27 PM

    HI we had a condition on our form which moved to another page if you selected "no" on the previous page. It has worked fine for the last few weeks, but tonight we had an email off a customer advising he was forced into a page which was not relevant to his selections. I have checked and the condition we had has totally vanished. I have put it back in, but why did it disapear?

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    JotForm Founder

    Answered by aytekin on November 18, 2010 at 12:20 PM

    No idea. You might have deleted it accidentally. It could be a bug but it is not possible fix a problem we cannot re-produce.