What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot seem to convert to another payment method

    Asked by TerryGALA on August 18, 2016 at 11:34 AM

    I have an extensive product list in my Pay Pal form.  I cloned the form and I want to convert to another payment method.  I click on delete and JotForm asks me if I want to keep the product list for another payment method.  I say YES but the entire product list is deleted.

     

    Page URL:
    https://www.jotform.com//?formID=62304273895965

    payment method another method cannot
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    JotForm Support

    Answered by david on August 18, 2016 at 12:42 PM

    The whole list will be deleted when the field is deleted.  However, when you add the new payment field, the products will automatically be added in the new payment field.