What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free Account Limits: Monthly submissions and total submissions storage

    Asked by RcAdvisor on August 18, 2016 at 11:35 AM

    On the free account is says I can only have 100 submissions, with this being said, if I delete submissions to remain under the 100 submissions would that work? 

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    JotForm Support

    Answered by Mike on August 18, 2016 at 12:49 PM

    Thank you for contacting us.

    We have 'submissions storage' and 'monthly submissions' limits. If you delete some entries they will be deducted from submissions storage, but they will not affect the monthly submissions value.

    Monthly submissions are limited to 100 entries per month on free accounts, and total submissions are limited to 500 most recent entries. We reset the monthly submissions value on the first day of each month.

    If you have any follow up questions, please let us know.

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    Answered by Raymond on August 18, 2016 at 01:01 PM

    Just to make sure I understand correctly, 500 is the max correct? After the 500 I would be required to update/upgrade my account.  

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    JotForm Support

    Answered by Mike on August 18, 2016 at 01:34 PM

    Once you reach the 500 total submissions limit the system will start to replace oldest entries with the new entries, so your account will keep the 500 newest entries at a time.

    You can delete some entries to clear that limit, or upgrade your account to have unlimited submissions storage.