What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    More information about accepting payments please

    Asked by Glenda  on August 18, 2016 at 02:35 PM

    I see in your free account that you can accept 10 payments. Is that per month? Per year? Per form? Can you please advise as to how that works? 

    If I am using Paypal and giving payment options - eg. 50% down and then the remaining 50% - would that affect how number of payments I can accept is calculated? 

    I need a form to take event registration info and payments.

    Thank you,


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    JotForm Support

    Answered by Welvin on August 18, 2016 at 04:35 PM

    It's per month, total from all forms you have. If you're collecting the remaining 50% using another form, then that will be counted over your payment submissions limit. If not, as if users will manually send you the payment then that will not be counted. 

    I hope that clarifies your question.