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BlueRiverProductionsAsked on August 18, 2016 at 2:37 PM
Here is the form we are using: https://form.jotform.com/62235985244966
When users fill it out their credit cards are charged so the information is being processed BUT - the form is not capturing their information.
After hitting submit no message appears. Just this blank page: https://pci.jotform.com/submit/62235985244966
Please help asap.
Thank you.
Page URL: https://form.jotform.com/62235985244966 -
Welvin Support Team LeadReplied on August 18, 2016 at 4:37 PM
Our sincere apologies for the issue. We have a glitch with Authorize.net a while ago, but our developers made a quick fix for that. All should now be working properly. Please check again and let us know if the issue persists so we can take a look further.