Cannot translate SMS confirmation and E-mail Validation widget text

  • lnn
    Asked on August 18, 2016 at 4:34 PM

    Hello,

     

    I saw that in the 'SMS confirmation' app and the 'E-mail validation' app, both of them there's an option to translate for example 'Message about sending', customize the button text, etc. The problem is that I have tried to change these, but this changing does not appear on the app.

    Could you tell me what is happen? 

     

    Regards,

     

    David

  • David JotForm Support
    Replied on August 18, 2016 at 4:40 PM

    I checked both widgets and was able to update the button and label text for both:

    Cannot translate SMS confirmation and E mail Validation widget text Image 1 Screenshot 20

    Each edit was saved properly.  You can translate these directly in the fields setup menu.  Click on the field, then click on the magic wand icon in the top right of the field to open the menu.

  • lnn
    Replied on August 19, 2016 at 8:48 AM

    Yeah, I have already done that, but didn't work for both widgets.

  • Chriistian Jotform Support
    Replied on August 19, 2016 at 11:48 AM

    Are you referring to this form: http://www.jotformz.com/form/50424476373658? I checked the form and I was able to see what you are reporting. The confirmation button text in the SMS Confirmation widget is not updated. The button text shows "Confirm" instead of "Confirmar".

    Cannot translate SMS confirmation and E mail Validation widget text Image 1 Screenshot 40

    Cannot translate SMS confirmation and E mail Validation widget text Image 2 Screenshot 51\

     

    Can you try to re-add the widget (delete existing widget and add a new one) in your form and see if this will fix the issue? I tried this on my end and I have changed button text properly.

    Cannot translate SMS confirmation and E mail Validation widget text Image 3 Screenshot 62