What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment integrations: Show Total on email notifications and autoresponders

    Asked by finsbury on November 18, 2010 at 04:15 AM

    Why isn't the total order showing now?

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    JotForm Founder

    Answered by aytekin on November 18, 2010 at 11:45 AM

    To enable total on payment questions, click on the payment question and then click on "Show Total" button on the toolbar.

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    Answered by finsbury on November 18, 2010 at 11:58 AM

    No not the total on the form - the total order details on the notification and auto-response emails.

     

    The field simply isn't available but it used to be called something like Order details or something...

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    JotForm Founder

    Answered by aytekin on November 18, 2010 at 12:28 PM

    Yes, the total is not available there. But you should be able to see the selections made on the payment question using the tag for that particular question.

    You can see the total on the PayPal confirmation email you receive.

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    Answered by finsbury on November 18, 2010 at 01:40 PM

    No there was the "ORDER SUMMARY" or something just recently. Why did you take it off?

     

    You could definitely put the order total or order summary with the notification email and that's what I want. I don't care about the total on PayPal.

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    JotForm Founder

    Answered by aytekin on November 19, 2010 at 05:11 AM

    Sorry, we might have missed it on the new version. I added this to our feature requests list.

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    Answered by berlibj on June 01, 2011 at 11:50 PM

    Just wondering if this particular functionality has been updated.  I have need to provide the same type of order total summary with the notification email.  If still out standing any eta or work around.  I'm not collecting payments so PayPal or other payment integrations are not an option.  Thanks.

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    Answered by allanftd on June 02, 2011 at 05:03 AM

    Hi berlibj,

    Thanks for following up. It appears that this feature is still being prepared and polished by our programming team. I have sent a follow up regarding this and rest assured that we'll inform you once updates become available. Thank you for bearing with us.

    JOTFORM SUPPORT

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    Answered by formationiloe on December 07, 2012 at 07:22 PM

    Hi

    Please,how can i get total amount in notification? actually in a notification, i can only see the quantity choosed?

     

    Thanks

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    JotForm Support

    Answered by liyam on December 07, 2012 at 08:55 PM

    Hello formationiloe.  You will need to edit your form > select the payment field of your form and click Show total on the tool bar.  Here's the screenshot where you can find it:

    Please let us know if you need further assistance.

    Thanks.

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    JotForm Support

    Answered by liyam on January 22, 2013 at 11:26 AM

    Hello.  We apologize for missing to update this thread. We have previously integrated the total amount to appear on the email alerts

    Feel free to share your ideas and/or suggestions!

    Thanks.