What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We posted a jotform link for a hike we are leading. The form is now down

    Asked by alan  on August 19, 2016 at 07:59 PM

    Desperate for help as we have folks from all over trying to join us on our free hike this weekend. please call 541-580-4208 

    Page URL:
    https://form.jotform.com/61797145034155

  • Profile Image
    JotForm Support

    Answered by jonathan on August 19, 2016 at 10:12 PM

    The FREE subscription account/username Cheyanne  for the form was already in Overlimit status since it had already exceeded the allowed payment submissions for free plan.

    You can review the different subscription packages/plan in the JotForm Pricing page.

    You will need to upgrade to the next higher plan if you need your form to be able to accept more payment submission.

    Let us know if you require further assistance.