How do I check unread messages or form submissions ??

  • BigBootyJobs
    Asked on August 20, 2016 at 10:33 AM

    I have an UNREAD message alert. I have checked my most recent submissions. 

    How do I determine which is the ONE ?

  • David JotForm Support Manager
    Replied on August 20, 2016 at 11:42 AM

    When you are on the submissions view, the ones that are not read will have an un-opened envelop:

    How do I check unread messages or form submissions ?? Image 1 Screenshot 30

    If after reading the submissions, the counter does not update, you can mark all as read:

    How do I check unread messages or form submissions ?? Image 2 Screenshot 41

    Let us know if you need more help.