Can a form be transferred to another email address when changing to another user?

  • Kathryn Ridout
    Asked on August 21, 2016 at 1:32 PM

    I am taking over a job from someone whose email account is linked to the jotform. Can that jotform be transferred to me at my email address or do we need to start all over again? Thanks

    Page URL: http://form.jotformeu.com/form/42563086169360
  • Support_Management Jotform Support
    Replied on August 21, 2016 at 3:11 PM

    Hello Kathryn, you may change your account's registered email from your Account page > then Profile - https://www.jotform.com/myaccount/profile

    Can a form be transferred to another email address when changing to another user? Image 1 Screenshot 20

    However, keep in mind that you'd need to have access to the account first in order to do this. So please coordinate with the previous owner and ask him to share the credentials with you to make the necessary changes.

    Don't hesitate to let us know if you'll need more help.