What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can a form be transferred to another email address when changing to another user?

    Asked by Kathryn Ridout  on August 21, 2016 at 01:32 PM

    I am taking over a job from someone whose email account is linked to the jotform. Can that jotform be transferred to me at my email address or do we need to start all over again? Thanks

    Page URL:
    http://form.jotformeu.com/form/42563086169360

    email another a transferred
  • Profile Image
    JotForm Support

    Answered by Jim_R on August 21, 2016 at 03:11 PM

    Hello Kathryn, you may change your account's registered email from your Account page > then Profilehttps://www.jotform.com/myaccount/profile

    However, keep in mind that you'd need to have access to the account first in order to do this. So please coordinate with the previous owner and ask him to share the credentials with you to make the necessary changes.

    Don't hesitate to let us know if you'll need more help.