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Why are my customers credit card numbers not showing up?Asked by ALStCloud on August 22, 2016 at 04:26 PM
Hi! Recently our jot forms have started giving us only the first and last 4 numbers of our customers card numbers
example --> 1111 #### #### 2222
Any idea why this would be happening/how to fix the problem?
Our terms prohibit collecting credit card info on plain text fields.
It is only possible to collect credit card information without charging it. However a payment integration with any of our available payment processors is needed. Otherwise, our anti-phishing tool will automatically suspend or disable the account.
Here's a guide on How to Enable Payment Authorization.