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pkoops1Asked on August 22, 2016 at 4:39 PM
Hi,
Can you please check for us why emails stopped relaying to us since May 23, 2016
for our email address contact@hmeps.org?
Thanks,
Myo
mhtut@hmeps.org
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Kiran Support Team LeadReplied on August 22, 2016 at 7:20 PM
I see that your email address is in our bounce list and so you are not receiving emails to this email address. I have removed it from the bounce list and you should be receiving emails without any issues.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
You may check the email history log of your account by following the guide below:
http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
Please get back to us if you need any further assistance. We will be happy to help.