- pkoops1Asked on August 22, 2016 at 04:39 PM
Can you please check for us why emails stopped relaying to us since May 23, 2016
for our email address firstname.lastname@example.org?
- JotForm SupportKiranAnswered on August 22, 2016 at 07:20 PM
I see that your email address is in our bounce list and so you are not receiving emails to this email address. I have removed it from the bounce list and you should be receiving emails without any issues.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
You may check the email history log of your account by following the guide below:
Please get back to us if you need any further assistance. We will be happy to help.