What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Glitch? forms not downloading on the website

    Asked by adamizeit on August 22, 2016 at 09:50 PM


    I was wondering if you can duplicate the problem that I am having this evening.  As I click onto the link on the website that takes me to the form, the downloading icon continues to circle.  When it stops, in the form area, shows:  " The operation timed out".   

    I have received this message several times this evening in all of the forms.

    Thank you in advance for your time and attention.

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    JotForm Support

    Answered by BDAVID on August 22, 2016 at 11:38 PM

    We apologize for the inconvenience. Our developers just informed us that this issue has been fixed. Please try again, and let us know if you need more help.