Unable to load forms in browser

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    wspeed
    Asked on August 22, 2016 at 10:42 PM
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    ashwin_d
    Answered on August 23, 2016 at 12:08 AM

    Hello wspeed,

    I'm sorry for the trouble caused to you.

    We did have some technical glitch where users from USA were not able to access form. This issue is already resolved and your forms should load just fine.

    I would suggest you to please test your form and get back to us if the issue persists.

    Thank you!

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    FirstPageMedia
    Answered on August 23, 2016 at 12:12 AM

    It is not.  reCAPTCHA is the issue.  If it is disabled from the form, it loads fine.  If it is enabled, it takes close to 60 seconds to load, and reCaptcha doesn't appear, rending the forms useless.

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    Chriistian
    Answered on August 23, 2016 at 02:08 AM

    Hello @FirstPageMedia. I noticed you have posted a thread about the reCaptcha issue. To avoid any confusion, please see my response on that thread. Here's the link: https://www.jotform.com/answers/913163. Thank you.