- wspeedAsked on August 22, 2016 at 10:42 PM
- JotForm Supportashwin_dAnswered on August 23, 2016 at 12:08 AM
I'm sorry for the trouble caused to you.
We did have some technical glitch where users from USA were not able to access form. This issue is already resolved and your forms should load just fine.
I would suggest you to please test your form and get back to us if the issue persists.
- FirstPageMediaAnswered on August 23, 2016 at 12:12 AM
It is not. reCAPTCHA is the issue. If it is disabled from the form, it loads fine. If it is enabled, it takes close to 60 seconds to load, and reCaptcha doesn't appear, rending the forms useless.
- JotForm SupportChriistianAnswered on August 23, 2016 at 02:08 AM
Hello @FirstPageMedia. I noticed you have posted a thread about the reCaptcha issue. To avoid any confusion, please see my response on that thread. Here's the link: https://www.jotform.com/answers/913163. Thank you.