Export Data: Downloaded file is 47 MB, but when I un-zip it shows folder is empty.

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    buymorefans
    Asked on August 23, 2016 at 03:23 PM
    I just download my form export data, and the zip folder is 47 MB but when I unzip it it says the folder is empty?
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    Kevin_G
    Answered on August 23, 2016 at 06:11 PM

    I have just downloaded your file and I can see it has the data:

    Could you please download one of these programs to un-zip your file? 

    http://www.winzip.com/win/en/index.html  

    http://www.7-zip.org/  

    http://www.win-rar.com/ 

    Please do let us know how it goes.