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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I change my username?

    Asked by MMonte42 on April 11, 2012 at 04:18 PM

    Our account was originally set up as a test account.  Now that we use it so often, I would like to change the username to something more generic for company use. 

    Please advise.

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    Answered by gori-mathew on April 11, 2012 at 04:23 PM

    Hi,

    Thanks for contacting us. We can change the username for you since you don't have rights to do so. Kindly give us your 'new username ' that you want to use.

    Awaiting your feedback to assist you further, thanks for choosing Jotform!

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    Answered by MMonte42 on April 11, 2012 at 04:26 PM
    Thanks for the quick response! I would like our new username to be SMSadmin. If the username is case sensitive, please use all lowercase.
    Thank you,
    Emily Moore
    Gulf Coast Region – Administrative Support
    Safety Management Systems, LLC
    (337) 521-3448 Office
    (337) 291-2283 Fax
    (337) 344-0613 Cell
    www.safetyms.com
    PLEASE NOTE MY NEW EMAIL ADDRESS: Emily.Moore@acadian.com
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    Answered by gori-mathew on April 11, 2012 at 04:35 PM

    Your username has been chnaged to ' SMSadmin , username isn't case sensitive so chnaged as per your request. Please logout and then relogin using new username.

    Please lets know if you need any assistance, thanks for choosing Jotfrom!

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    Answered by MMonte42 on April 11, 2012 at 04:37 PM
    Perfect! Thanks again for your help. Have a great day!
    Thank you,
    Emily Moore
    Gulf Coast Region – Administrative Support
    Safety Management Systems, LLC
    (337) 521-3448 Office
    (337) 291-2283 Fax
    (337) 344-0613 Cell
    www.safetyms.com
    PLEASE NOTE MY NEW EMAIL ADDRESS: Emily.Moore@acadian.com
  • Profile Image

    Answered by gori-mathew on April 11, 2012 at 04:53 PM

    You are most Welcome , Emily. Thanks for choosing Jotform!