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    Error in conditional logic: multiple thank you pages no correct redirect

    Asked by togaf on August 23, 2016 at 03:53 PM

    Dear JotForm, 

     

    Thank you for your great tool. Currently I am trying to set-up a multilanguage form with different thank you pages. 

    We use URL parameters to activate conditional logic, as a result an English or Dutch form is shown (works fine). 

    Depending on the language of the form, we want to redirect participants (after filling out the form) to an English or Dutch webpage. The standard redirect function is assigned to our English website. 

    Therefore, I included a condition that states:

    'Change 'THANK YOU' page 
    IF Language EQUALS Nederlands 
    Redirect to: http://www.theunitacademy.nl/Gratis-posters-videos 

    Somehow, the form is not working properly. No matter what, you will land on our English website (http://www.theunitacademy.com/free-posters-videos


    Am I doing something wrong? 

    Your help is much appreciated! 

     

    Kind regards,

     

    Pieter Vliegenthart 
    Sales & Marketing 
    The Unit Academy 

    Page URL:
    http://www.theunitacademy.nl/gratis-downloads

    Screenshot
    thank you pages thank in correct
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    JotForm Support

    Answered by david on August 23, 2016 at 07:05 PM

    I tested your form and indeed, it is redirecting to the English site even when changed to the Dutch page.  The error is due to the language field being hidden after it is selected.  Since the field is hidden, it is not longer able to trigger the condition for the thank you page.

    Remove the condition that hides the language selection field after it is filled and the conditional thank you page should work as expected.