What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I run out of views on the free plan?

    Asked by Coutney on August 23, 2016 at 06:41 PM

    When I run out of view or am getting close, will I get an email or will the form stop functioning? I want to make sure there is no downtime - what is the best way to accomplish this?


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    JotForm Support

    Answered by Kiran on August 23, 2016 at 11:27 PM

    When your account is going over limit, you should be receiving an alert when it has reached 80% of any of the limits. Once the account is over limit, you'll be asked to upgrade to a paid subscription plan to avoid disabling of the forms. The submissions/views counter will be reset on the first day of the following month if you do not upgrade the account.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.