What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    storage space

    Asked by Lostdogsmn on April 11, 2012 at 05:02 PM


    I currently have the free plan, I use it on my site for lost dogs, where we get zero money, so I was hoping to stay with the free service. I just received a notice that I am at my space limit. Can you tell me, the 100mb, is that per month? Or total ever?

    If its per month, when is my date that it will be available again at zero?




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    Answered by gori-mathew on April 11, 2012 at 05:28 PM


    Thanks for contacting us for the clarification on storage space. Kindly note that this is for entire period. You can however free some space in your account by deleting old forms or can upgrade to Premuim account for more space allocation (1GB); http://www.jotform.com/pricing/

    Lets know if you need further assistance. Thanks for choosing Jotfrom!

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    Answered by Lostdogsmn on April 11, 2012 at 05:31 PM
    Thank you so much! I deleted them all, (saved elsewhere) you guys are
    awesome. Thank!

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    Answered by Lostdogsmn on April 22, 2012 at 05:17 PM
    I just got a message saying my monthly form usage is almost up. Can you
    tell me when the cycle starts over on my acct?

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    JotForm Support

    Answered by Goldo on April 22, 2012 at 05:47 PM

    Account limits reset every first day of the month, so May 1st 2012 is the next reset.