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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Sub account user is not able to view submissions of the shared form

    Asked by Detnor on August 24, 2016 at 07:06 AM

    Vi have a subuser in jotform that have created and modified a form: https://form.jotformeu.com/62241442471347


    But is not able to see submitions......

    Please help..



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    JotForm Support

    Answered by BJoanna on August 24, 2016 at 08:51 AM

    I have checked your account and you have seven sub account users. Which user is not able to view submissions of the shared form? Can you please provide us email address or username of that user. 

    Also make sure that you have allowed that user to view submissions of the shared form. You need to check view submissions option of the shared form.

    How to share forms with a sub-account user

    Let us know if you need further assistance.