- JotForm SupportBJoannaAnswered on August 24, 2016 at 08:51 AM
I have checked your account and you have seven sub account users. Which user is not able to view submissions of the shared form? Can you please provide us email address or username of that user.
Also make sure that you have allowed that user to view submissions of the shared form. You need to check view submissions option of the shared form.
Let us know if you need further assistance.