What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub account user is not able to view submissions of the shared form

    Asked by Detnor on August 24, 2016 at 07:06 AM

    Vi have a subuser in jotform that have created and modified a form: https://form.jotformeu.com/62241442471347

     

    But is not able to see submitions......

    Please help..

     

    \\geir

    Page URL:
    https://form.jotformeu.com/62241442471347

    JotForm submitions jotformeu and
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 24, 2016 at 08:51 AM

    I have checked your account and you have seven sub account users. Which user is not able to view submissions of the shared form? Can you please provide us email address or username of that user. 

    Also make sure that you have allowed that user to view submissions of the shared form. You need to check view submissions option of the shared form.

    How to share forms with a sub-account user

    Let us know if you need further assistance.